a) To obtain a membership you will need to give us certain personal data. This data is used to help give you the best possible experience. We store your phone, email and address details so that we can contact to regarding your membership with us and to tailor promotional material to you. We store your date of birth so that we can assess your age to ensure you are able to use certain aspects of the gym. We store data such as your visits and spend with us to help us tailor our services to you.
b) If you cancel your membership with us, we will delete all stored information that identifies you at your request.
c) If any of your contact information changes, we request that you let us know in writing or update via the Club App so that we can continue to reach you regarding your membership.
d) If you have personal training, your phone number and email will be passed to your trainer so they can contact you directly to arrange/rearrange sessions. If such time comes that you stop seeing the trainer, they will delete your number and email at your request.
e) When you join, we will take your photograph so that we can identify you on entry to the club – this photo is stored on our secure computer and within your account online.
f) We have CCTV installed around the gym to record what goes on to keep everyone safe. Recordings are saved for 6 months.
g) All Members must notify the Management, employee or agent of any change of address/contact details so that we can contact you regarding your membership.